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Sales Associate

2 months ago

Brighton, Michigan, United States Great Lakes Ace Hardware Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Great Lakes Ace Hardware. As a Sales Associate, you will be responsible for providing exceptional customer service, generating sales, and maintaining a high level of product knowledge.

Key Responsibilities
  • Provide outstanding customer service, answering questions and assisting customers in finding products.
  • Generate sales by using the S.A.L.E.S. process to help customers find everything on their lists.
  • Complete all company and departmental paperwork accurately, including price change bulletins and inventory adjustments.
  • Receive, open, and unpack merchandise, checking paperwork against items received and replenishing stock as needed.
  • Display and maintain merchandise on end caps, shelves, counters, or tables, following company plan-ogram and building displays to attract customers and promote sales.
  • Maintain on-hand integrity through inventory adjustment reports, including cycle count and negative on-hand.
  • Follow the nightly maintenance checklist to ensure proper store recovery and cleanliness.
  • Stay up-to-date on new products and ad merchandise, and have a working knowledge of store tools, including the RF Gun and Back Office Procedures.
  • Follow GLA policies and procedures for all transactions, and engage customers to ensure they are receiving all the benefits of being an Ace Rewards member.
Requirements
  • 6 months related experience and/or training preferred.
  • Ability to read and interpret documents, write routine reports, and speak effectively with customers or associates.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
Work Environment

The work environment is fast-paced and dynamic, with a moderate noise level. The associate may work near moving mechanical parts and outside weather conditions.

Great Lakes Ace Hardware is an equal opportunity employer and is committed to a policy of promoting equal employment opportunities. We recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.