Residential Leasing Specialist

4 days ago

Redmond, Washington, United States Axis Residential, LLC Full time
About Axis Residential, LLC

At Axis Residential, LLC, we pride ourselves on being a forward-thinking property management organization that genuinely cares for the well-being and success of our people. As part of Inland Group – a vertically integrated real estate developer, contractor, and owner of multifamily housing communities based in Spokane, WA – we have set ourselves apart as an industry leader who creates an environment of meaningful community for our residents.

About the Role

We are seeking a highly skilled Leasing Consultant to join our team at Affinity at Olympia, a 55 and older active adult community. As a Leasing Consultant, you will be responsible for building strong relationships with prospective and current residents, ensuring the highest level of occupancy in the community through relationship selling.

Key Responsibilities
  • Practice professional and relational leasing techniques by connecting with prospective residents through phone calls, emails, walk-ins, and appointments.
  • Listen with intent while gathering information from prospective residents to design an individualized experience for each tour that will best fit their needs.
  • Provide meaningful and targeted follow-ups to potential residents.
  • Maintain a community culture focused on enhancing our residents' way of life while providing excellent customer service and a supportive home environment.
  • Show available apartments with prospective residents and conduct move-in orientations with new residents.
  • Support community by participating in resident-led events and activities; keep accurate records of resident/property activities.
  • Complete and maintain all documents required for resident and property files, including background/credit checks, liability insurance, etc.
  • Collaborate with Marketing and Sales to understand current marketing and sales programs while also keeping an active gauge on local competition and market conditions.
  • Observe the condition of the grounds, buildings, and model apartment homes on a regular basis and report any irregularities or maintenance needs to the Community Director.
  • Comply with all company policies and procedures.
  • Comply with all Fair Housing laws.
Requirements
  • A relational and influential Leasing Consultant who can build strong rapport and effectively engage with prospective and current residents, while working cohesively with community team members.
  • Must be a team player who takes a 'we' over 'me' approach to building and sustaining relationships with others.
  • Must be determined, ambitious, and self-motivated.
  • Excellent customer service and interpersonal skills.
  • Preferred experience in residential property management, retail, sales, or customer service.
  • Excellent communication skills; must be proficient in speaking, reading, and writing in English.
  • Strong computer skills, including MS Office, Google-Suite, property management software (i.e., Yardi, On-Site), and CRM solutions.
  • Willingness to work evenings and weekends as necessary.
  • High School diploma or equivalency certificate.
  • Valid driver's license and insured, operable vehicle.
Benefits and Compensation
  • Competitive pay, $22 - $24 per hour (based on experience).
  • Quarterly bonus incentive.
  • Annual performance review with potential merit increase.
  • Medical, Dental, & Vision insurance – with 100% employer paid monthly premiums for associates.
  • Flexible Spending Accounts– for healthcare and dependent care.
  • Disability, AD&D, and Life insurance.
  • 401(k) with 3% company contribution.
  • Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
  • Employee Assistance Program.
  • Charitable giving program and community involvement.

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