HVAC Service Director
18 hours ago
About Southern Home Services LLC
Southern Home Services LLC is a residential HVAC, Plumbing and Electrical company that acquires, owns, and operates businesses across the United States.
Estimated Salary: $80,000 - $110,000 per year
About the Job
We are seeking a highly skilled HVAC Service Director to join our growing team and drive profitability and customer satisfaction by enhancing revenue growth while consistently delivering exceptional customer service.
Key Responsibilities:
- Drive revenue growth while delivering exceptional customer service
- Effectively utilize manpower to maximize profitability and operational efficiency
- Develop, manage, and oversee departmental budgets to ensure financial objectives are met
- Oversee the ordering and allocation of materials and equipment
- Schedule timely repairs and maintenance to reduce job completion delays
- Engage in research and contribute to marketing strategies to drive business growth
- Generate and review performance reports with management
- Track and measure inventory, tools, and vehicle usage
- Instruct and guide crews on proper material use
- Review payroll records to verify accurate technician compensation
- Ensure employees have access to necessary tools and equipment
- Assist in dispatching process to ensure appropriate technician assignment
- Address and resolve customer issues and complaints promptly
- Evaluate staff performance to identify training needs
- Manage and develop service staff, including hiring, scheduling, and performance evaluations
- Ensure adherence to safety protocols and procedures
Requirements:
- 5+ years of hands-on experience in HVAC service, demonstrating deep industry knowledge and expertise
- Working knowledge of HVAC systems, gas piping, electricity, plumbing, and airflow
- Proven ability in supervision, with strong communication, computer, and mathematical skills
- A proactive and enthusiastic approach with a strong commitment to delivering high-quality work and maintaining a positive work environment
- Dedicated to providing outstanding customer service and ensuring client satisfaction
- Valid driver's license with at least 3 years of driving experience
Benefits
- Rewards career path with great benefits
- Flexible schedules
- Professional and on-the-job training
- Growth plans
- Reliable, year-round work
- Weekly paychecks
- Paid time off and paid holidays
- Comprehensive medical, dental, and vision benefits
- Health savings account
- Flexible spending account
- Growth opportunities
- Employee discounts
- Company-paid short-term life insurance
- Life insurance
- Company vehicle
About Us
Southern Home Services LLC is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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