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Customer Service Representative
1 month ago
El Pollo Loco - Restaurant Team Member
As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests. Your key responsibilities will include:
Key Responsibilities:
- Greet and assist customers with their orders in a friendly and helpful manner.
- Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
- Apply suggestive selling techniques to complete the customer experience and increase sales.
- Welcome customer feedback and address any comments or concerns they may have.
- Ensure all paper and disposable items are well stocked and available for customers.
What We Offer:
El Pollo Loco offers a dynamic and fast-paced work environment, with opportunities for growth and development. As a Service Team Member, you will be part of a team that is dedicated to providing exceptional customer service and ensuring a positive dining experience for our guests.
Requirements:
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.
