Wellness Ambassador
4 weeks ago
About Restore Hyper Wellness
Restore Hyper Wellness is a leading provider of innovative health services, including IV drips, hot sauna, hyperbaric oxygen therapy, red light, and cryotherapy. Our mission is to make Hyper Wellness widely accessible, affordable, and fun.
Job Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative. As a key member of our studio team, you will be responsible for delivering exceptional customer service, promoting membership sales, and assisting with the administration of our services.
Key Responsibilities
- Conduct studio tours and deliver a personalized sales and service experience to all members and guests
- Educate clients on Restore services, including medical benefits, precautions, and at-home care
- Meet and exceed key performance sales indicators for the studio, including membership sales/renewals and retail sales
- Onboard new clients, including completion of medical waivers and creation of guest profiles in our POS system
- Field incoming calls to schedule appointments and answer general questions
- Assist in outgoing calls to clients for notification of promotions and events
- Assist in the execution and coordination of our marketing and sales drivers
- Ensure a safe and clean studio environment for members and guests
Requirements
- 1+ years of customer service experience in a similar role
- 1+ years of sales experience preferred
- Excellent customer service skills
- Strong teamwork mentality
- Exceptional communication skills, both written and verbal
- Intermediate computer skills
- Demonstrate initiative and ability to work independently
Benefits
- Medical, dental, vision, disability, and life insurance within 30 days (Full-Time roles)
- PTO (Full-Time roles)
- Free and discounted services (both Full- and Part-Time roles)
- 401k retirement plan with vested employer match (both Full- and Part-Time roles)
- Bonus opportunities (both Full- and Part-Time roles)
- Career advancement opportunities (both Full- and Part-Time roles)
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