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Retail Sales Print Associate

1 month ago


Tracy, California, United States Staples Full time
Job Description

As a Retail Sales Print Associate at Staples, you will be part of a collaborative and inclusive team that helps customers achieve their goals. You will provide exceptional customer service and solutions to customers' print needs, using the latest print and production equipment. Your attention to detail and ability to work with customers will make you a valuable asset to our team.

Key Responsibilities:
  • Greet customers and respond quickly and attentively to their needs
  • Ask open-ended questions to build relationships and understand customers' copy and print marketing needs
  • Use order intake tools to capture project information and offer an appropriate total print solution
  • Assist customers with tasks in the self-service area, utilizing the copy machines and PC rentals
  • Ask qualifying questions during consultation to generate potential leads
  • Assist customers with their shipping needs and be flexible to perform other duties as assigned
Requirements:
  • Able to work a flexible schedule, including nights and weekends
  • Able to work with many customers to provide a total solution
  • Attention to detail and keen eye to notice quality issues
  • Basic computer skills to open, save, and send electronic files, email, and use Microsoft Word (or similar programs)
  • Ability to lift and move supplies in the 10-50 pound range, stand, and walk continuously
About Us:

Staples is a leading retailer of office supplies and services. We are committed to helping our customers and community discover innovative products, services, and inspiration that unlock what's possible. Our people are the heart of our success, and we are looking for talented individuals like you to join our team.