Salesforce Platform Architect
4 weeks ago
As a Salesforce Platform Architect at Syntricate Technologies, you will lead a global team in designing, developing, launching, and supporting solutions. You will develop visually rich and professional conceptual design documents for various audiences. Collaborate with business and IT leaders to drive technical architecture, including data flow and integration between Salesforce and other enterprise solutions. Provide industry-leading technical expertise with Salesforce and help resolve technical/architecture issues. Develop detailed configuration specifications documentation and manage customer communications. Proven experience with Salesforce Service Cloud configuration/administration and creating technical requirements. Provide guidance on leading IT and Salesforce practices.
Responsibilities:
- Lead a global team in designing, developing, launching, and supporting solutions.
- Develop visually rich and professional conceptual design documents.
- Collaborate with business and IT leaders to drive technical architecture.
- Provide industry-leading technical expertise with Salesforce.
- Help resolve technical/architecture issues.
- Develop detailed configuration specifications documentation.
- Manage customer communications.
Requirements:
- Minimum 8-12 years of experience in successful software project implementations related to CRM/Service Cloud Business scenarios.
- 6+ years of experience working within the Salesforce platform on senior technical lead/architecture roles.
- Experience working on a minimum of 3 Salesforce projects.
- Strong expertise in Lightning/Communities, APEX, and hands-on coding.
- Experience in customized Salesforce service cloud integration with CTI, ERP, and legacy applications.
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