Business Process Analyst for Student Advising

1 week ago


Boston, Massachusetts, United States Boston University Full time

Boston University Enrollment Services Operations (ESO) is seeking an experienced Business Process Analyst to support and enhance applications that facilitate key processes for over 36,000 students. This role will focus on business analysis and process improvement for packaged and custom applications, specifically Highpoint tools used in student advising.

The analyst will collaborate closely with the Highpoint and Campus Community Lead, as well as the Associate Director for Advising, to document and maintain system requirements, processes, integrations, and data mappings. This includes analyzing, designing, developing, and/or improving business processes to meet university objectives, documenting and updating business processes, test cases, and data mappings, and participating in project teams to analyze, test, and release applications, components, and integrations.

This role will require extensive work with PeopleSoft Campus Solutions, a student information platform. Experience with similar platforms is highly preferred. The successful candidate will possess strong analytical and organizational skills, be detail-oriented, an effective problem solver and communicator, able to work well in a fast-paced, team-oriented environment, and committed to equity, diversity, and inclusion.

We offer competitive compensation, including an estimated annual salary of $85,000-$110,000, depending on experience, plus benefits such as health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off.

About Boston University

Boston University is a private research university located in the heart of Boston. Our Enrollment Services Operations team plays a critical role in our mission to enroll and retain students by supporting and designing operational and technical infrastructure to support the student user experience.

As an equal opportunity employer, we are committed to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students, families, faculty, staff, and alumni. We value respect, commitment to equity, diversity, and inclusion, and believe in the importance of providing opportunities for personal success and productivity.



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