Technical Business Analyst

7 days ago


Boston, Massachusetts, United States eTek IT Services, Inc. Full time
About eTek IT Services, Inc.

eTek IT Services, Inc. is a leading provider of innovative technology solutions. We're seeking an experienced Technical Business Analyst to join our team and support the development of cloud-based systems using the Appian platform.

Job Description

The Technical Business Analyst will be responsible for reviewing, analyzing, and evaluating information technology systems operations to determine user needs and requirements. This role requires strong technical skills and business acumen to identify areas for improvement and recommend solutions.

Core Requirements:
  • 8-10 years of experience in software development or a related field
  • Experience with the Appian platform and cloud-based systems
  • Strong DevOps skills and knowledge of computer science principles
  • Bilingual Spanish/English language proficiency
Key Responsibilities:
  • Reviews and analyzes IT systems operations to determine user needs and requirements
  • Identifies areas for improvement and recommends solutions to stakeholders
  • Serves as primary point of contact between users and engineering/development staff
  • Supports the process of translating business needs into formal technical requirement deliverables
What You'll Get:
  • $140,000 - $160,000 per year based on experience
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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