Barista & Customer Experience Specialist

3 weeks ago


Trail Creek, Indiana, United States SCOOT OPERATING 4 LLC Full time
Barista & Customer Experience Specialist

We are seeking a passionate and enthusiastic individual to join our team as a Barista & Customer Experience Specialist. In this role, you will be responsible for delivering exceptional customer experiences and preparing high-quality beverages.

About the Role:
• Prepare and serve beverages, ranging from simple to elaborate drinks
• Greet and connect with each customer
• Welcome questions and seek opportunities to educate on our products
• Solicit order, enter sale, and process payment in a timely and friendly fashion
• Manage cash drawer, following established cash handling procedures
• Serve all customer orders according to recipe and aesthetic guidelines
• Deliver products within established speed of service guidelines
• Optimize workflow efficiency by restocking workstations, food, and supplies
• Keep the work environment sanitary and organized
• Demonstrate genuine appreciation to each customer
• Work as a team and communicate with all staff members

Qualifications:
Passion for people and Scooter's Coffee products; ability to work cooperatively in a team environment; commitment to master brand recipes and techniques; dependability; energetic, fast-paced, flexible work style; ability to learn quickly, problem solve, and handle multiple duties.

About Scoot Operating 4 LLC:
At Scoot Operating 4 LLC, we believe in creating an amazing experience for every customer. We live our core values of integrity, love, humility, and courage, and we are looking for talented, passionate individuals to join our team.

Salary & Benefits:
We offer a competitive hourly rate of $10.00, plus tips, with opportunities for career growth and development. Our benefits package includes an employee discount, flexible schedule, and paid training.
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