Customer Service Banking Representative

2 weeks ago


Dixon IL, United States Midland States Bank Full time

Are you a customer-focused individual with excellent communication and problem-solving skills? Do you have a passion for delivering exceptional service and building strong relationships with customers?

About the Role

We are seeking a Customer Service Banking Representative to join our team at Midland States Bank. In this role, you will be responsible for providing top-notch customer service, processing financial transactions, and promoting bank services to customers.

Key responsibilities will include:

  • Providing customer service and resolving issues promptly and professionally.
  • Processing business and individual banking transactions accurately and efficiently.
  • Cross-selling bank services to customers and providing referrals to corresponding business partners.

The successful candidate will have a strong understanding of banking practices and procedures, with excellent communication and interpersonal skills. They will also possess a basic understanding of deposit and lending products and services.



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