Customer Service Representative
7 days ago
At Midland States Bank, we are seeking a talented Customer Service Representative to join our team in banking operations. As a key member of our team, you will provide exceptional customer service, process transactions efficiently, and maintain accurate records.
**Key Responsibilities:**
- Process customer transactions, including deposits, withdrawals, and transfers.
- Manage cash drawers, balances, and reconcile discrepancies.
- Assist customers with inquiries, complaints, and issues.
- Maintain accurate records, reports, and compliance documentation.
**Requirements:
- High School Diploma or equivalent required.
- Excellent communication, problem-solving, and interpersonal skills.
- Able to work independently and as part of a team.
- Familiarity with banking procedures and regulations.
**Benefits:**
- Competitive hourly wage of $17.00 per hour.
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment.
**About Us:
Midland States Bank is a leading financial institution dedicated to providing exceptional customer service, innovative products, and community involvement. We are committed to creating a positive work environment that fosters growth, diversity, and inclusivity.
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