Customer Service Representative

7 days ago


Dixon, Illinois, United States Midland States Bank Full time

At Midland States Bank, we are seeking a talented Customer Service Representative to join our team in banking operations. As a key member of our team, you will provide exceptional customer service, process transactions efficiently, and maintain accurate records.

**Key Responsibilities:**

  • Process customer transactions, including deposits, withdrawals, and transfers.
  • Manage cash drawers, balances, and reconcile discrepancies.
  • Assist customers with inquiries, complaints, and issues.
  • Maintain accurate records, reports, and compliance documentation.

**Requirements:

  • High School Diploma or equivalent required.
  • Excellent communication, problem-solving, and interpersonal skills.
  • Able to work independently and as part of a team.
  • Familiarity with banking procedures and regulations.

**Benefits:**

  • Competitive hourly wage of $17.00 per hour.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.

**About Us:

Midland States Bank is a leading financial institution dedicated to providing exceptional customer service, innovative products, and community involvement. We are committed to creating a positive work environment that fosters growth, diversity, and inclusivity.



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