Customer Service Representative

3 weeks ago


Melrose Park, Illinois, United States Beth Black - State Farm Agent Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Staff Assistant.

Compensation and Benefits

The estimated salary for this role is $45,000 - $65,000 per year, depending on experience. In addition to competitive hourly pay, you will also receive commission/bonus opportunities, health benefits, paid time off, and flexible hours.

Responsibilities

  • Establish strong relationships with customers and follow up with them as needed.
  • Use a customer-centric approach to educate customers about insurance options and develop leads.
  • Schedule appointments, identify customer needs, and market appropriate products and services.
Requirements

  • Interest in sales and marketing, with a focus on customer needs.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • People-oriented and detail-oriented, with a proactive approach to problem-solving.
  • Able to learn computer functions and work effectively in a team environment.
  • Bilingual proficiency in Spanish is a plus.
Work Environment

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. As an Agent Team Member, you will have the opportunity to grow and advance within the agency.



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