Certified Pharmacy Technician for PBM Environment
3 weeks ago
Job Summary: We are seeking an experienced Certified Pharmacy Technician (CPhT) to join our team as a Remote CPhT Certified Pharmacy Prior Authorization Tech. In this role, you will be responsible for handling phone calls and faxes from members and providers, assisting with obtaining pharmaceutical prior authorizations, and resolving escalated pharmacy benefit issues.
About the Company: Managed Care Staffers is a staffing agency specializing in healthcare and managed care placements. With over 25 years of experience, we have established ourselves as trusted employment specialists in the industry.
Key Responsibilities:
- Handle phone calls and faxes from members and providers using the Five9 software and a headset.
- Assist with obtaining pharmaceutical prior authorizations with complete computer documentation.
- Promptly resolve escalated pharmacy benefit issues and customer service calls.
- Filter and sort files in Excel.
- Resolving third-party and pharmaceutical claim rejections.
Requirements:
- 2 years of experience working in a pharmacy benefit management environment.
- Certified Pharmacy Technician (CPhT) certification.
- Excellent communication and problem-solving skills.
- Microsoft Office proficiency.
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