Pharmacy Technician with PBM Experience
6 days ago
Job Title: Pharmacy Technician with PBM Experience
Job DescriptionWe are seeking a highly skilled and experienced Pharmacy Technician to join our team as a Certified Prior Authorization Specialist. The ideal candidate will have a strong background in pharmacy benefits management (PBM) and excellent communication skills.
The successful candidate will be responsible for handling phone calls and faxes from members and providers, utilizing the Five9 software and headset to obtain pharmaceutical prior authorizations with complete computer documentation. Additionally, they will be making a high volume of outgoing calls per day, resolving escalated pharmacy benefit issues and customer service calls in a timely manner.
Key Responsibilities:
- Handle phone calls and faxes from members and providers
- Obtain pharmaceutical prior authorizations with complete computer documentation
- Make a high volume of outgoing calls per day
- Promptly resolve escalated pharmacy benefit issues and customer service calls
Requirements:
- 2 years of working knowledge and experience as a CPhT Pharmacy Technician in a PBM environment
- High School Diploma or GED
- Certified Pharmacy Technician (CPhT)
- 2 years of experience with working knowledge and experience in prior authorization within a pharmacy benefit manager
- Microsoft Office Word, Excel, PowerPoint, and Outlook proficiency
Estimated Salary Range: $45,000 - $60,000 per year, depending on experience and qualifications
Location: IL, IN, WI, or TX
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