Medical Intake Specialist

2 weeks ago


Roy, Utah, United States Rotech Healthcare Full time

About Rotech Healthcare Inc.

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Rotech Healthcare Inc. is a leading provider of medical equipment and services, serving patients across the nation with compassion and dedication. We empower individuals to manage their health and treatment at home, promoting comfort and productivity through our high-quality products and exceptional customer care. With a strong presence in 45 states, Rotech continues to grow and expand its services, driven by a passion for improving patient outcomes.

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Job Summary

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We are seeking an experienced Clinical Order Coordinator to join our team As a key member of our clinical operations team, you will play a vital role in ensuring seamless patient care and timely order fulfillment. Your primary responsibilities will include:

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  • Providing exceptional customer service to patients, referral sources, and healthcare professionals">
  • Managing new orders from initial intake to processing and fulfillment">
  • Collaborating with internal teams to ensure accurate and efficient order management">
  • Developing and maintaining a thorough understanding of our products and services">
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Key Responsibilities

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Your success as a Clinical Order Coordinator will be measured by your ability to:

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  • Process new orders accurately and efficiently">
  • Maintain effective communication with patients, referral sources, and internal teams">
  • Develop and maintain relationships with locations, field management, and other stakeholders">
  • Analyze and resolve issues promptly, providing excellent customer service throughout the process">
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What You'll Need

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To succeed in this role, you'll need:

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  • A high school diploma or equivalent">
  • Experience in medical billing practices and reimbursement, preferred">
  • Knowledge of insurance policies and requirements, preferred">
  • Excellent communication and interpersonal skills">
  • Ability to work independently and collaboratively as part of a team">
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Benefits

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We offer a competitive salary of $14-$18 per hour (estimated), plus opportunities for growth and professional development. Our comprehensive benefits package includes:

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  • Generous paid time off and holidays">
  • Overtime pay for non-exempt hourly positions">
  • Commission for account executives">
  • Fixed and variable rate car reimbursement for area managers and account executives">
  • Employee discount program">
  • Employee recognition program">
  • Bonus and incentive opportunities">
  • Mileage reimbursement">
  • Telephone reimbursement">
  • EAP">
  • 401k">
  • Medical, prescription, dental, and vision coverage">
  • HSA and FSA/dependent care FSA">
  • Life insurance, disability, accidental death, identity protection, and legal services">
  • Meru Health mental health and Mercer SmartConnect Medicare programs">
  • Livongo diabetes and high blood pressure programs">
  • Healthcare Bluebook and RX Savings solutions programs">
  • HEPB and TB vaccinations">
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Equal Opportunity Employer

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Rotech Healthcare Inc. is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and perspectives, and we celebrate the unique qualities that make each individual special.



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