Sales Consultant

3 days ago


Costa Mesa, California, United States Anthropologie Full time
About the Role

We are seeking a highly skilled and enthusiastic Sales Associate to join our team at Anthropologie. As a Sales Associate, you will play a crucial role in delivering an exceptional customer experience and driving sales growth.

Key Responsibilities
  • CUSTOMER EXPERIENCE:
  • Engage with customers in a personalized way, making them feel welcome, heard, and valued.
  • Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
  • Provide a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
  • TEAMWORK + COMMUNICATION:
  • Build productive relationships with peers, asking for support when needed and making an effort to help others.
  • Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers.
  • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
  • Provide insights related to the customer and employee experience and communicate feedback to Store Leadership.
  • VISUAL + BUSINESS OPERATIONS:
  • Understand your contribution to service and selling on every shift, impacting the stores' business.
  • Support the shipment process, gaining awareness of product, including what's new and what's restocked; contribute to the completion of omni order fulfillment processes while maintaining stock levels of the floor.
  • Maintain Anthropologie's visual and operational standards while keeping the focus on the customer, staying current on merchandising updates.
Requirements
  • Anthro brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours, including nights, weekends, and holidays
Perks and Benefits

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings, and much more.

Please visit www.urbn.com/work-with-us/benefits for additional information.

Compensation

The estimated salary for this position is $16.00 - $16.00 per hour. Please note that wage transparency laws may vary by state, and full-time roles eligible for the Sales Bonus Program may result in higher compensation ranges.


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