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Customer Service Representative/Hospital Desk Coordinator

2 months ago

Powell, United States Tennova Knoxville Physician RMC - North Knoxville Medical Center Full time

Job Summary:

We are seeking a highly skilled and detail-oriented Customer Service Representative/Hospital Desk Coordinator to join our team at Tennova Knoxville Physician RMC - North Knoxville Medical Center. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, families, and healthcare providers.

Key Responsibilities:

  • Process orders and prepare correspondence in a timely and accurate manner.
  • Fulfill customer needs and ensure customer satisfaction by providing prompt and courteous service.
  • Work under immediate supervision and rely on instructions and pre-established guidelines to perform the functions of the job.
  • Typically report to a supervisor or manager and work as part of a team to achieve departmental goals.
  • High school diploma or equivalent required; at least six months of previous customer service experience preferred.
  • Familiar with standard concepts, practices, and procedures within a particular field.

Requirements:

  • High school diploma or equivalent.
  • At least six months of previous customer service experience.
  • Familiarity with standard concepts, practices, and procedures within a particular field.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.