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Customer Service Representative

2 months ago

Norwalk, Connecticut, United States Jimmy John's Full time

Job Summary:

We are seeking a motivated and detail-oriented Team Member to join our Jimmy John's restaurant team. As a Team Member, you will be responsible for providing exceptional customer service, maintaining a clean and organized work environment, and supporting the success of our restaurant.

Key Responsibilities:

  • Customer Service: Greet and serve customers promptly, ensuring a positive dining experience.
  • Store Maintenance: Maintain a clean and organized work area, including the kitchen, dining area, and restrooms.
  • Menu Knowledge: Familiarize yourself with our menu offerings, including ingredients, preparation methods, and presentation.
  • Cash Handling: Accurately handle customer transactions, including cash, credit card payments, and returns.
  • Teamwork: Collaborate with colleagues to achieve restaurant goals, including maintaining a positive and respectful work environment.

Requirements:

  • Age: Must be at least 16 years old.
  • Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Physical Demands: Ability to stand, bend, reach, and scoop throughout assigned shifts.
  • Temperature Tolerance: Ability to work in a walk-in refrigerator and freezer with temperatures ranging from 40°F to -10°F.

About Jimmy John's:

At Jimmy John's, we are committed to serving high-quality, freshly prepared sandwiches made with love. Our restaurant is dedicated to providing exceptional customer service, a clean and welcoming environment, and a positive work culture. If you are a motivated and team-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.