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Real Estate Coordinator

2 months ago

Columbia, Missouri, United States Veterans United Home Loans Full time
About the Role

As a Realty Coordinator at Veterans United Home Loans, you will be the primary point of contact for potential homebuyers, guiding them through their journey and connecting them with our experienced agents and partner lenders. Your mission is to provide exceptional customer service, ensuring that every homebuyer feels valued and supported throughout the process.

Key Responsibilities
  • Client Relationship Management: Build and maintain strong relationships with homebuyers, understanding their needs and preferences to provide personalized support.
  • Lead Conversion: Effectively convert leads into clients by matching them with the right agent and lender, ensuring a seamless and efficient homebuying experience.
  • Communication and Coordination: Communicate regularly with homebuyers, agents, and lenders to ensure timely and accurate information exchange, resolving any issues that may arise.
  • Process Improvement: Continuously evaluate and improve processes to enhance the overall homebuying experience, increasing client satisfaction and loyalty.
Requirements
  • Real Estate Knowledge: Possess a strong understanding of the real estate industry, including VA loan programs and regulations.
  • Customer Service Skills: Demonstrate exceptional customer service skills, with the ability to handle complex situations and provide solutions-oriented support.
  • Communication and Interpersonal Skills: Possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients, agents, and lenders.
  • Organizational and Time Management Skills: Demonstrate strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
About Us

Veterans United Home Loans is a leading provider of VA home loans, dedicated to helping military veterans and their families achieve their dream of homeownership. Our team is passionate about delivering exceptional customer service, and we are committed to creating a diverse and inclusive workforce.