Store Operations Manager

3 days ago


Lake Mills Wisconsin, United States Hometown Grocers, Inc. Full time
Job Summary:

Hometown Grocers, Inc. is seeking a highly skilled and dedicated Store Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of associates to achieve sales goals and maintain a positive store environment.

Key Responsibilities:
  • Leadership and Team Management: Lead, coach, and develop a team of associates to achieve sales goals, maintain a positive store environment, and provide exceptional customer service.
  • Store Operations: Assist in the management of store operations, including inventory management, merchandising, and visual presentation.
  • Customer Service: Provide exceptional customer service, address guest concerns, and resolve issues in a timely and professional manner.
  • Inventory Management: Assist in the management of inventory, including receiving, stocking, and maintaining accurate inventory levels.
  • Visual Merchandising: Assist in the creation and maintenance of visually appealing store displays and fixtures.
  • Store Maintenance: Assist in the maintenance of the store, including cleaning, organization, and upkeep of the sales floor and back stock areas.
  • Reporting and Analysis: Assist in the preparation and analysis of sales reports, inventory reports, and other business metrics.
Requirements:
  • Leadership and Team Management: Proven leadership and team management skills, with the ability to motivate and develop a team of associates.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with associates, customers, and management.
  • Inventory Management: Basic knowledge of inventory management principles and practices.
  • Visual Merchandising: Basic knowledge of visual merchandising principles and practices.
  • Store Maintenance: Basic knowledge of store maintenance principles and practices.
  • Reporting and Analysis: Basic knowledge of reporting and analysis principles and practices.
Working Conditions:

The Store Operations Manager will work in a fast-paced retail environment, with frequent exposure to customers, associates, and management. The position requires the ability to stand for long periods of time, walk in the store, bend, stoop, and kneel regularly. The associate must have full range of upper body motion in order to lift stock, and must be able to perform repetitive tasks for prolonged periods of time.



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