Skyline Café Cashier Team Member
2 weeks ago
Experience the Best of Hospitality
We are seeking a talented Customer Service Associate to join our team at the Skyline Café. As a Customer Service Associate, you will play a key role in delivering exceptional guest experiences, handling transactions efficiently, and maintaining a high level of customer service in a fast-paced environment.
Essential Functions
- Guest Interaction: Greet guests warmly, answer questions about menu items, and provide recommendations for quick bites and beverage options.
- Transaction Processing: Operate the point-of-sale (POS) system, accurately process cash, credit, and mobile payments, and handle both food and alcohol purchases responsibly.
- Maintain Cleanliness & Order: Keep the café counter and surrounding areas neat and stocked with food, beverages, and supplies. Restock inventory as needed. Perform opening and closing duties, including clean up, product storage, and trash removal.
- Compliance: Ensure proper ID verification when selling alcoholic beverages, adhering to all local Massachusetts alcohol serving standards.
- Team Collaboration: Work closely with the café team to keep service flowing smoothly, restocking items, and supporting the back-of-the-house staff as needed.
- Guest Satisfaction: Deliver quick, courteous, and professional service to ensure a memorable experience for every guest.
Qualifications
- All applicants must be at least 18 years of age.
- Previous cashier or food service experience, preferably in a fast-casual or grab & go setting.
- Familiarity with a POS System and basic cash handling procedures.
- Valid TIPS Alcohol Service Certification.
- Ability to interact with co-workers to assure compliance with company service standards.
- Ability to multitask in a fast-paced, team-oriented setting, maintaining attention to detail.
- Excellent communication and customer service skills. Fluent in English.
- Ability to lift and carry items weighing up to 50 pounds.
- Ability to work all events, including extended hours, nights, weekends, and holidays.
Benefits
- Competitive salary, commensurate with experience.
- Generous benefits package, including medical, dental, vision, life, and disability insurance.
- 401(k) plan.
- Opportunity to work in a dynamic environment with a leading company in the hospitality industry.
Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands to finger, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Legends is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.
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