Spa Attendant

4 days ago


West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time
Job Title: Spa Attendant - Amrit Ocean Resort & Residences

Job Summary:

We are seeking a highly motivated and customer-focused Spa Attendant to join our team at Amrit Ocean Resort & Residences. As a Spa Attendant, you will be responsible for providing exceptional service to our guests, ensuring their spa experience is nothing short of exceptional.

Responsibilities:

  • Engage with guests to provide a seamless service and maintain the cleanliness of the locker rooms, pools, spa, spa lounges, fitness and integrated wellness areas.
  • Provide guests with facilities and locker room orientation, offer tours and advise of facility offerings and retail options when asked.
  • Work harmoniously and professionally with co-workers and supervisors, including assisting other staff with set-up and breakdown of their respective treatment areas when needed.
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; complaint resolution and assistance with spa-related guest inquiries.

Requirements:

  • High School Diploma or equivalent preferred.
  • Previous spa or health club experience preferred.
  • Minimum of one year experience in customer service.

Physical Requirements:

  • Flexible and long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Conduct:

  • Maintain a high standard of appearance and personal hygiene at all times as per Amrit Ocean grooming standards.
  • Be always courteous to guests and other members of staff.
  • Be adaptable and accountable for all actions.

Training:

  • Must adhere to training as set down Spa management.
  • Must attend all training courses as deemed necessary by Spa Management.

Other:

  • Assist with day-to-day running of the Spa.
  • Always assist all guests and other members of staff.
  • Attend to guests in both the relaxation room and waiting areas.
  • Assist with guest and members demonstrations and events.
  • Perform any other duties deemed reasonable by Spa Management.
  • Maintain a warm and friendly demeanor at all times.


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