Technical Support Specialist

3 days ago


Omaha, Nebraska, United States Graham Construction Full time

Graham Construction, a leading provider of construction services, is seeking an IT Help Desk Support Technician to join our team.

Job Description:

We are looking for a skilled and experienced IT professional to provide technical support and assistance to our employees. As an IT Help Desk Support Technician, you will be responsible for troubleshooting hardware and software issues, responding to IT helpdesk requests, and assisting employees with their devices.

  • Provide timely onsite and remote technical support for employees' hardware, software, and mobile devices.
  • Perform regular maintenance tasks, including installation and upgrade of software.
  • Monitor IT helpdesk emails and requests, determine solutions for issues, and provide user assistance.

Requirements:

  • Associates degree in information technology, computer science, cyber security, or related degree.
  • At least two years of experience assisting end users in a IT capacity.
  • Experience with Apple IOS Support, PC, and Microsoft products (Windows server, Active Directory, O365, MS Office Suites, Microsoft Endpoint Manager).

Salary: $45,000 - $60,000 per year, depending on experience.

Graham Construction offers a competitive salary, personalized growth opportunities, and a comprehensive benefits package, including health insurance, 401K, and paid time off.



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