Clinical Director

2 weeks ago

Scottsdale, Arizona, United States Creative Therapy Solution Full time
Clinical Director Job Description

We are seeking a highly skilled and experienced Clinical Director to join our team at Creative Therapy Solutions. As a Clinical Director, you will be responsible for leading and managing our clinical operations, ensuring the delivery of high-quality, evidence-based ABA services to our clients.

Key Responsibilities:
  • Lead and manage clinical operations, including planning, implementing, and evaluating ABA programs.
  • Supervise and support BCBAs and clinical staff through regular check-ins, program reviews, audits, and session observations.
  • Act as a primary contact for clients and families, ensuring open communication and seamless coordination with clinical staff throughout program implementation and transitions.
  • Develop and implement systems to evaluate, monitor, and enhance clinical processes, including utilizing KPIs and scorecards for accountability and resource optimization.
  • Partner with the leadership team to maximize financial performance, develop growth strategies, and expand our reach in the community.
  • Create, implement, and oversee training programs, continuing education initiatives, and professional development opportunities for staff, clients, and parents.
  • Maintain compliance with BACB supervision and HIPAA regulations while leading initiatives to uphold high clinical standards.
  • Build and maintain relationships with community partners, including schools, government agencies, and organizations that can advance our mission.
Requirements:
  • Master's Degree in a relevant field and current licensure for the professional field of practice.
  • Must meet the requirements for the BACB supervision credentials.
  • 5+ years of experience in a clinical role for this field of practice (applied behavior analysis, ABA).
  • 3+ years of experience developing and supervising treatment programs for children with autism in this field of practice.
  • Ability to maintain fingerprint clearance card, CPR & First Aid certification.
  • Extensive knowledge of and experience with autism spectrum disorders.
  • Advanced knowledge, skills, and experience within this professional field of practice.
  • Exceptional interpersonal, oral, and written communication skills.
  • Clear enthusiasm and positive attitude towards collaborating with others and working together as a team.
  • Strong ability to multi-task, independently plan and organize own activities to prioritize daily workloads.
  • Ability to implement and demonstrate all clinical treatment techniques expected of other department staff.
  • Ability to learn and implement new information technology tools and systems rapidly.
  • Must excel in computer use to include, but not limited to, Word, Excel, and email, as well as other forms of communication through technology.
  • Results-driven with the aptitude to apply critical thinking skills and problem-solving.
  • Respond to work/staff needs outside of normal work hours (management level position may require more than 40 hours at times).
  • Must hold a valid driver's license and maintain proper current insurance.
  • Reliable transportation.
Key Areas of Focus:
  • Lead, manage, retain, and hold the team accountable.
  • Obsess over neuro-divergent affirming practices.
  • Own clinical excellence while achieving clinical goals and metrics.
  • Own ethical compliance with BACB guidelines.
  • Own all clinical processes, execution, and outcomes.
  • Own HIPAA compliance.
Metrics:
  • Clinical Outcomes (Assessment Scores).
  • Key Drivers: NPS score (client), Auth Utilization %, Non-Billable Hours Ratio.

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