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Youth Resources Coordinator

1 month ago

Modesto, California, United States Center for Human Services Full time
Job Title: Youth Resources Specialist

Center for Human Services (CHS) is seeking a dedicated and detail-oriented individual to join our Youth Navigation Center team as a Youth Resources Specialist. This full-time opportunity will provide administrative and data entry support to assist the Youth Navigation Center operations.

Key Responsibilities:
  • Provide reception services, including opening and closing procedures, and maintain confidentiality of sensitive information.
  • Connect clients, staff, and guests to the department and/or appropriate personnel in a helpful and courteous manner.
  • Distribute forms and paperwork to applicants and ensure required fields are completed.
  • Perform day-to-day administrative functions, including setting appointments, word processing, filing, scanning, answering phone calls, and data entry.
  • Provide excellent customer service, practice confidentiality and privacy procedures, and exercise problem-solving and conflict resolution skills when handling client complaints.
  • Maintain waiting areas, office files, and front reception areas in an organized and professional manner.
  • Coordinate space for internal meetings and trainings, as requested.
  • Sign for incoming deliveries and distribute accordingly.
  • Maintain system for tracking employees to ensure sign-in/sign-out procedures and support safety protocols.
Requirements:
  • One year of administrative and client-facing experience.
  • Biliterate in English and Spanish, with the ability to fluently speak, read, and write in both languages.
  • Advanced proficiency in multiple technical software applications, including Microsoft Office Suite, Adobe Acrobat, and online meeting platforms.
  • Ability to perform data entry with a high degree of accuracy and compile, analyze, and interpret data.
  • Excellent interpersonal, verbal, and written communication skills.
  • Strong analytical and organizational skills, with the ability to manage multiple projects with competing deadlines.
  • Proactive thinking and problem-solving skills, with the ability to anticipate agency needs and take initiative to respond appropriately.
Working Conditions:

The Youth Resources Specialist will work primarily Monday to Friday, with occasional evening and weekend hours. The position requires the ability to move equipment and items weighing up to 25 pounds and walk throughout the building to access items.

The selected candidate will be required to pass agency-paid criminal justice screening, including fingerprints, and TB screening. A valid California driver's license and proof of auto insurance coverage are also required.