Service Advisor

3 weeks ago

Alice, Texas, United States Payne MGT Full time
Job Overview

We are seeking a skilled Service Advisor to join our team at Payne MGT. As a key member of our service department, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Customer Interaction: Greet customers, listen to their concerns, and document information accurately to provide personalized service.
  • Service Coordination: Provide cost estimates, schedule service appointments, and communicate with the service team to ensure timely completion of work.
  • Communication: Address customer questions and concerns in a professional manner, and upsell additional services or products when appropriate.
  • Team Collaboration: Work closely with the service team to ensure seamless communication and efficient service delivery.
Requirements
  • Education: High school diploma or equivalent; some college coursework preferred.
  • Experience: Previous customer service experience, preferably in an automotive or service industry.
  • Skills: Strong communication and interpersonal skills, knowledge of basic automotive terminology and services, and proficiency in computer skills and software applications.
Benefits
  • Competitive Compensation: A competitive salary and benefits package.
  • Professional Development: Opportunities for training and professional development to enhance your skills and career growth.

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