Front of House Retail Team Member

5 days ago


Los Angeles, California, United States University of Southern California Full time
Job Opportunity

The University of Southern California's USC Bookstore is seeking a talented and motivated individual to join our team as a Front of House Retail Team Member. In this role, you will have the opportunity to work with a diverse group of customers, colleagues, and partners to deliver an exceptional shopping experience.

Responsibilities:

  • Provide exceptional customer service to students, faculty, staff, and external customers
  • Assist customers with locating merchandise, take special orders, and answer questions
  • Process transactions accurately and efficiently, handling cash, credit card sales, and returns/refunds/exchanges
  • Maintain a clean and organized sales floor, including restocking shelves and facing merchandise
  • Work collaboratively with other team members to achieve sales goals and provide excellent customer service

Requirements:

  • High school diploma or equivalent required
  • 6-12 months of retail experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively

Salary: The hourly rate for this position is $18.86-$22.82, depending on qualifications and experience.



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