Highly Skilled Roadside Assistance Specialist
3 weeks ago
We are seeking a reliable and experienced roadside assistance specialist to provide top-notch services for disabled vehicles. As part of our innovative approach to remote mechanic jobs, this role offers unparalleled opportunities for skilled professionals.
Job SummaryThe successful candidate will operate a light-duty tow truck to assist with vehicle recovery, tyre changes, jump-starts, lockouts, and other basic roadside services. To excel in this position, you must have a strong understanding of safe towing practices and a commitment to delivering excellent customer service, ensuring a positive experience for clients in need of roadside assistance.
Candidates must have a modern smartphone with an active internet connection to efficiently manage orders and assignments through the company app. Proficiency in navigating mobile applications, digital platforms, and app-based workflows is essential for seamless task execution and communication.
Key Responsibilities- Operate a light-duty tow truck to provide roadside assistance for cars and trucks.
- Perform vehicle recovery, tyre changes, jump-starts, lockouts, and other basic roadside services.
- Ensure all towing operations follow safe towing practices and proper procedures.
- Interact with clients professionally, providing excellent customer service during assistance calls.
- Respond quickly and efficiently to service requests, maintaining composure and attention to detail under pressure.
- Keep the tow truck clean, well-maintained, and in good working condition.
- Accurately record service call details, vehicle conditions, and activities.
- Assist with basic troubleshooting of disabled vehicles when possible.
- High school diploma or GED required.
- Valid driver's license and clean driving record.
- Ability to operate a light-duty tow truck in various weather and traffic conditions.
- Knowledge of safe towing practices and vehicle handling procedures.
- Basic mechanical skills for minor vehicle repairs and troubleshooting.
- Minimum of 2 years of experience in vehicle recovery or towing services.
- Experience in providing roadside assistance, including tyre changes, jump-starts, and lockouts.
- Strong communication skills with a professional demeanor when interacting with clients.
- Ability to work independently, manage time effectively, and handle multiple service requests.
- Availability to work flexible hours and on-call shifts as needed.
At Remote Mechanic Jobs, we're revolutionizing the opportunities available in the mechanic industry by pioneering remote mechanic jobs. We believe that skilled mechanics shouldn't be limited by traditional brick-and-mortar settings but should have the flexibility to work remotely, leveraging technology to provide expert services wherever they're needed.
As a leading provider of remote mechanic jobs, we prioritize efficiency, accessibility, and inclusivity. By embracing remote work, we empower mechanics to optimize their schedules, reduce commuting time, and expand their reach to serve clients beyond geographical boundaries.
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