Night Auditor Role
3 days ago
Sandestin Golf & Beach Resort is seeking a detail-oriented Night Auditor to ensure the smooth operation of our resort during overnight hours. This role involves managing front desk operations, financial transactions, and audits. The ideal candidate will be a self-starter with excellent organizational skills and the ability to work independently under pressure.
Responsibilities:
- Front Desk Operations:
- Manage guest check-ins and check-outs during night shifts, upholding exceptional customer service standards.
- Address guest inquiries and resolve issues promptly, maintaining a professional demeanor at all times.
- Financial Transactions and Audits:
- Perform nightly audits using Jonas software to ensure financial transactions are accurate and compliant with company policies.
- Reconcile daily financial reports and prepare summaries of the resort's financial activities.
- Training and Support:
- Train new staff members on front desk operations and Jonas software.
- Provide occasional support to the bellman team and train bellmen as required.
- Security and Safety:
- Monitor security cameras and conduct regular patrols to ensure the safety and security of guests and resort property.
- Address security concerns or incidents and report to management as necessary.
- Administrative Duties:
- Handle administrative tasks, including data entry, filing, and maintaining accurate records.
- Ensure effective communication and cooperation with other departments to support overall resort operations.
- Prior experience in a night auditor role or similar position, preferably within the hospitality sector.
- Proficiency in Jonas software and basic accounting principles.
- Strong organizational skills with exceptional attention to detail.
- Excellent communication and interpersonal skills, capable of training others and managing guest relations.
- Ability to work independently and make well-informed decisions under pressure.
- Must be able to stand for extended periods and navigate the resort property.
- Ability to work night shifts consistently and perform physically demanding tasks such as lifting up to 25 pounds.
- Competitive salary based on experience.
- Comprehensive health, dental, and vision insurance.
- Retirement savings plan.
- Employee discounts on resort amenities and services.
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