Operations Support Specialist
4 weeks ago
Seattle City Light, a department of the City of Seattle, is one of the nation's largest municipally owned utilities in terms of the number of customers served. Our mission is to provide electricity that is affordable, reliable, and environmentally sound.
Job SummaryWe are seeking an experienced Administrative Specialist II to join our Transmission & Distribution team. As an Operations Support Specialist, you will provide administrative support to on-site management and personnel, including travel arrangements, special projects, and general office tasks. The ideal candidate will have advanced knowledge of general office practices and procedures, as well as comprehensive knowledge of departmental or program policy/procedures.
Key Responsibilities:- Provide general admin support for onsite field operations, including clerical, reporting, invoicing, scheduling, ordering, note-taking/dissemination, process oversight/review (documentation), etc.
- Ongoing data entry, spreadsheet maintenance, and reporting relative to field operations.
- Tracks, prepares, and distributes records of official meetings and proceedings.
- Reviews and evaluates required program or department documents for completeness.
- Tracks assignments delegated to division staff and monitors progress.
- Ongoing data entry, spreadsheet maintenance, and reporting relative to field operations.
- Tracks and monitors red files (customer claims) from acceptance to completion.
- Review and prepare monthly organizational charts for multiple groups within the division using Visio.
- Takes, prepares, and distributes minutes and records of official meetings and proceedings.
- Proposes and establishes office procedures and implements, subject to approval by supervisor.
- Assists in developing/monitoring budgets and contracts for unit.
- Responsible for ordering office supplies and maintaining office equipment such as printers, scanners, plotters, etc.
- May be asked to assist during emergency outages and events with general administrative support.
- Requires two years of clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class).
- Excellent communication skills.
- Good organization skills, ability to prioritize work, and ability to multi-task in a busy environment.
- Ability to identify process improvements.
- Ability to prioritize work and revise plan modifications to meet project deadlines and adapt to shifting priorities.
The salary range for this position is $33.40 to $37.40 per hour. In addition to competitive pay, we offer a comprehensive benefits package, including vacation, holiday, and sick leave, medical, dental, vision, life, and long-term disability insurance for employees and their dependents.
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