Customer Service Liaison
4 days ago
Job Summary
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for communicating with customers via telephone and/or email, processing orders, and providing exceptional service to ensure a great customer experience.
Responsibilities:
- Handle inbound sales lead calls to convert calls into sales.
- Prepare sales orders and invoices for orders obtained.
- Use best practices in customer service techniques to develop rapport and build relationships with customers.
- Assist with warehouse duties when needed.
- Process orders and resolve any issues that may arise.
Qualifications:
- High school diploma/GED.
- Previous experience as a Customer Service Representative or in a similar role is preferred.
- Excellent phone and verbal communication skills.
- Ability to work well under pressure and prioritize tasks effectively.
Estimated Salary: $45,000 - $60,000 per year.
Benefits:
- Paid time off.
- Career growth opportunities.
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