Customer Service Liaison

4 days ago


Lawrenceville, Georgia, United States Advanced Fluid Systems Full time

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for communicating with customers via telephone and/or email, processing orders, and providing exceptional service to ensure a great customer experience.

Responsibilities:

  • Handle inbound sales lead calls to convert calls into sales.
  • Prepare sales orders and invoices for orders obtained.
  • Use best practices in customer service techniques to develop rapport and build relationships with customers.
  • Assist with warehouse duties when needed.
  • Process orders and resolve any issues that may arise.

Qualifications:

  • High school diploma/GED.
  • Previous experience as a Customer Service Representative or in a similar role is preferred.
  • Excellent phone and verbal communication skills.
  • Ability to work well under pressure and prioritize tasks effectively.

Estimated Salary: $45,000 - $60,000 per year.

Benefits:

  • Paid time off.
  • Career growth opportunities.


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