Clinical Support Specialist
1 week ago
We are seeking a highly skilled Clinical Support Specialist to join our team at Freedom Healthworks LLC. As a Clinical Support Specialist, you will provide exceptional care to our patients and ensure a positive experience for all.
About the Job
- As a Clinical Support Specialist, you will handle all guest interactions with the highest level of hospitality and professionalism.
- You will schedule patients electronically, telephonically, and/or in person while triaging the patient as directed by the physician.
- You will perform front office duties, welcoming patients to the clinic, obtaining check-in information, and ensuring appropriate information has been obtained and entered into the EMR prior to the patient visit.
About Us
Freedom Healthworks LLC is a private, direct primary care family medicine practice that seeks an experienced, conscientious, and friendly medical assistant or nurse who is interested in a flexible, long-term position in a slower-paced, positive, friendly environment.
We offer a competitive salary of $65,000 - $85,000 per year, depending on experience, and a comprehensive benefits package.
Key Responsibilities
- Coordinate clinical follow up(s) such as scheduling appointments, labs, referrals, diagnostic care
- Process transactions and/or membership fees required
- Order and facilitate arrival of medical supplies, office supplies, and medications as directed by the physician
Requirements
- Active credentials/licensure
- Minimum of 2 years' direct patient care experience in a primary care setting
- An exceptional level of customer service with the patients at all points of interactions
- Maintain patient confidentiality and privacy
- Ability to maintain annual certifications in CPR and licensing as well as clinical skills as required
- Understand medical terminology
- Ability to occasionally lift 10-20 pounds
- Sufficient vision acuity for routine computer use
- Ability to walk, sit, or stand at moderate levels
- Strong communication skills: Written, verbal, and listening
- Self-starter, motivated individual with a positive attitude
- Demonstrated ability to quickly learn new processes and procedures
- High organizational skills, great interpersonal skills and ability to work as a key team member
Benefits
- Competitive salary: $65,000 - $85,000 per year
- Comprehensive benefits package
- Opportunities for professional growth and development
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