Automotive Service Manager

1 month ago


Edwardsville, Illinois, United States Christian Brothers Automotive Full time
Job Title: Automotive Service Manager

As a Service Manager with Christian Brothers Automotive, you will be responsible for leading the daily operations of our service department. This includes managing office and shop personnel, ensuring quality of work, and maintaining a positive attitude and communication with guests.

Key Responsibilities:

  • Manage office and shop personnel and daily operations
  • Follow and enforce all company policies and procedures
  • Ensure quality of work, attitude, and performance meets or exceeds guest satisfaction goals
  • Direct the smooth, orderly, and organized operation of the store
  • Maintain a personal positive attitude and positive communications at all times

Qualifications:

  • 5 years work experience in Automotive Customer Service & Service Sales
  • Supervisory or Management experience in the Automotive Industry
  • Proficiency in Windows-based computer software and automotive store applications
  • Experience in TekMetric software application preferred, but not required

Physical Requirements:

  • Being on your feet for the majority of the workday (standing, walking, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Driving manual transmission vehicles
  • Keeping a brisk work pace in a high-volume environment

About Christian Brothers Automotive:

Christian Brothers Automotive began in 1982 with the simple premise of providing precision auto repair with transparency, integrity, and a philosophy of people first. All 300+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.



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