Front Desk Receptionist

2 weeks ago


Baton Rouge, Louisiana, United States BATON ROUGE ORTHOPAEDIC CLINIC LLC Full time
About the Role

The Baton Rouge Orthopedic Clinic is seeking a highly organized and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient flow, and ensuring a seamless experience for our patients and visitors.

Key Responsibilities
  • Greets patients and visitors in a friendly and professional manner, making eye contact and smiling.
  • Checks-in patients for appointments, completes registration, and ensures accurate demographic information is entered into the patient's medical record.
  • Prints and distributes superbills, collects co-pays and balances due, and directs patients to the appropriate area of the clinic.
  • Enters electronic messages to other departments to assist with patient flow and maintains accurate documentation in the medical record.
  • Maintains HIPAA privacy and security, provides the BROC Notice of Privacy Practices to new patients, and distributes patient satisfaction surveys as instructed.
Requirements
  • High School Diploma or equivalent.
  • Ability to learn electronic practice management and scheduling software.
  • Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols.
  • Reliable form of transportation to work daily.
  • Prior experience in scheduling is desired.
  • Ability to pass a drug screening.
Benefits
  • Medical, Dental, and Vision Insurance.
  • Vacation Pay.
  • Sick Pay.
  • Holiday Pay.
  • Long- and Short-Term Disability Options.
  • Life Insurance.


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