Service Advisor

3 days ago


Augusta, Georgia, United States Murphy Auto Group DBA MIRACLE TOYOTA Full time
Job Title: Service Advisor

The Murphy Auto Group DBA MIRACLE TOYOTA is seeking a skilled Service Advisor to join our team. As a Service Advisor, you will be responsible for initiating automotive services and repairs by ascertaining performance problems and services requested.

About the Job:
This is a full-time position with a competitive estimated salary of $65,000 - $80,000 per year. The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work independently in a fast-paced environment.

Key Responsibilities:
• Initiate automotive services and repairs by ascertaining performance problems and services requested;
• Develop estimates by costing materials, supplies, and labor;
• Prepare repair orders (RO) by describing symptoms, problems, and causes discovered;
• Maintain customer rapport by explaining estimates and expected return of vehicle;
• Maintain automotive records by recording problems and corrective actions planned;
• Participate in educational opportunities to update job knowledge;

Requirements:
• 2+ years of experience in an automotive service advisor role;
• Excellent communication and problem-solving skills;
• Ability to work independently in a fast-paced environment;
• High school diploma or equivalent required;
• Automotive certifications preferred;

Benefits:
The Murphy Auto Group DBA MIRACLE TOYOTA offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for professional growth and development.

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