Customer Experience Associate

6 days ago


Key West, Florida, United States Hard Rock Full time
Key Responsibilities

* Greet guests and answer phone calls in a timely and professional manner* * Answer questions accurately and politely, ensuring that every guest leaves feeling valued and informed* * Make proficient sales transactions using a point-of-sale system* * Determine guest needs by actively engaging them in 1-on-1 conversations and inform guests of product features and benefits* * Perform suggestive selling using proven techniques*



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