Customer Experience Specialist
1 week ago
Compensation: The estimated annual salary for this role is around $52,000, which includes a base pay of $15.63 per hour and potential commissions. Additionally, Comcast offers a comprehensive benefits package that supports employees physically, financially, and emotionally throughout their career.
Key Responsibilities:
- Represent products and services by sharing and demonstrating product and sales know-how with customers.
- Provide product demonstrations to educate customers on full product capabilities and maximize their experience.
- Take a customer-first approach with all customer interactions, listening and evaluating customer needs to provide appropriate solutions.
- Work with moderate supervision/guidance to achieve sales and customer experience goals and objectives.
Requirements: To succeed in this role, you will need excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment. You should also possess strong critical thinking skills, be customer-focused, and have technical knowledge of our products and services. A high school diploma or equivalent is required, and 2-5 years of relative work experience is preferred.
Why Choose Comcast? At Comcast, we value our employees and offer a range of benefits to support their physical, financial, and emotional well-being. We believe that benefits should connect employees to the support they need when it matters most and help them care for those who matter most.
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