Executive Vice President of Multifamily Operations
2 weeks ago
The Position: RPM Living seeks a senior-level leader to spearhead the success of our multifamily portfolio. The Vice President of Operations will oversee a team of Regional Vice Presidents, driving performance, growth, and exceptional client relationships.
Responsibilities
TEAM MANAGEMENT
• Foster a high-performing team by recruiting, interviewing, and developing Regional Vice Presidents, ensuring they possess the skills to excel in their roles.
• Conduct regular 1-on-1 coaching sessions, conflict resolution, goal setting, quarterly check-ins, and annual reviews with direct reports to guarantee their success.
• Manage HR-related issues, ensuring a positive and productive work environment.
• Develop and implement effective onboarding, training, and mentoring programs for team members to enhance their skills and confidence.
• Hold individuals accountable for achieving results, ensuring alignment with overall business objectives.
• Develop and execute change management strategies to maximize associate adoption and drive business success.
• Collaborate with the Executive Leadership Team to achieve their objectives and drive the company forward.
CLIENT MANAGEMENT
• Build, develop, and maintain positive and successful relationships with owners and clients, establishing open and ongoing professional relationships.
• Provide visible, ethical leadership across the multifamily platform, ensuring a culture of high standards of conduct and demonstrating expectations of unparalleled service.
• Provide ownership with financial analysis and comparisons, as requested, to support performance initiatives and results.
FINANCIAL MANAGEMENT
• Identify and implement new business opportunities to increase revenue potential, driving growth and profitability.
• Lead multifamily portfolio in annual budget review and preparation, working in conjunction with Regional Vice President leaders to align with corporate revenue growth and financial goals.
• Analyze internal business processes relative to property operations, identifying areas for improvement and implementing effective solutions.
Requirements
• Proven track record of success in leading, coaching, and mentoring teams.
• 10+ years of multifamily property management leadership success with a large portfolio.
• Significant prior P&L responsibility.
• Strong background in managing diverse types of multifamily communities.
• Thorough knowledge of multifamily property management best practices.
• Advanced proficiency and hands-on experience with managing large and/or complex multifamily portfolios.
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