Field Service Technician
2 months ago
We are seeking a highly skilled Field Service Technician to join our team at Belimed. As a key member of our technical support team, you will be responsible for installing, servicing, and maintaining our equipment at customer sites.
Key Responsibilities- Troubleshoot and diagnose equipment malfunctions using advanced test instruments and calibration equipment.
- Install, modify, and repair Belimed and third-party equipment, ensuring optimal performance and efficiency.
- Manage customer relationships effectively, prioritizing customer needs and balancing preventive maintenance with daily repairs.
- Conduct product in-service trainings as required, providing customers with the knowledge and skills needed to operate our equipment effectively.
- Complete service reports, timesheets, and expense reports in a timely and accurate manner, ensuring seamless communication with our team and customers.
- Maintain a well-organized work vehicle with necessary tools, manuals, and parts required to provide efficient repairs and installations.
- Monitor customer chemical orders, contract sales, and renewals, ensuring timely and accurate processing.
- Promote and maintain good customer relations through high standards of professionalism, ethical behavior, maturity, and good judgment.
- High school diploma or equivalent required.
- 3+ years of experience in industrial electrical single and 3-phase wiring and controls.
- Experience troubleshooting water and pneumatic process controls is essential.
- Ability to perform piping of copper, brass, and stainless steel piping is required.
- Ability to read and red-line P&ID and electrical schematics is necessary.
- Technical aptitude and general computer skills are required, as well as the ability to communicate effectively via email.
- Ability to lift at least 50 pounds unassisted and climb over and crawl under equipment.
- Valid driver's license and acceptable driving record are required.
- Ability to work nights, weekends, and holidays as business need dictates is necessary.
- Ability to maintain compliance of all credentialing requirements to access customer sites.
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