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Quality Assurance Specialist

1 month ago

New York, New York, United States Power Conversion Inc Full time
Quality Specialist Opportunity

We empower smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Our company provides customers across various industries with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure.

We provide the latest industry insights and technology to develop solutions needed to meet customers' evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools, and processes, and expertise.

Key Responsibilities:
  • Promote, support, and expand the Services Quality Management System (QMS) to accelerate the rate of operational improvement, resulting in cost savings within the operation.
  • Interpret industry customer standards and follow up with execution in the deployment of services. Assist with the creation and implementation of, and ensure conformance with, instructions, guidelines, and procedures to drive standardization and consistent execution in delivery of customer requirements.
  • Establish and implement QMS priorities and targets in cooperation with functional team members across all functions within the local operation, monitors progress, and supports actions on deviations from targets.
  • Train and coach local teams in the standard quality improvement approach to develop organization capability to continuously improve business practices and performance.
  • Conduct benchmarking and best practice spreading within the operations to embed a culture of excellence in operational performance.
  • Assist with the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction.
  • Travel 60%, as required.
Eligibility Requirements:

OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Basic Qualifications:
  • Bachelor's degree or 10 years of field experience
  • DC Power Installation experience
  • Knowledge of Engineering requirements of DC Power products
  • Five years of experience in telecommunications, Datacenter, or Industrial Segments
  • Understanding of TELCO quality requirements.
Desired Characteristics:
  • Strong communication skills with varying levels of the organization.
  • Master Electrician
  • Experience in the use of computer-based management and administrative tools (i.e., MS Office, SFDC, Workfront, etc).