Senior Content Strategist, Commercial Content

4 weeks ago


New York, New York, United States Noom US Full time
Role Overview

Noom US is a digital healthcare company that connects people to content, coaching, community, and clinicians to build healthy habits and promote better living. As a mission-driven, high-growth organization, we're powered by science, technology, and world-class talent.

We're seeking a highly skilled Associate Director, Commercial Content Strategy to play a pivotal role in shaping our B2B content ecosystem. This individual will leverage expertise in nutrition, well-being, and psychology, coupled with knowledge of payer buyer types, to help shape our commercial story for Employers, Health Plans, PBMs, Channel Partners, Providers, and Government.

The successful candidate will collaborate closely with our internal Behavioral Science, Clinical, and Product teams to integrate their insights into our content. This role requires a deep understanding of commercial buyer types, their content consumption habits, buying cycles, and moments of truth in the decision-making journey.

Key Responsibilities
  • Develop and execute a comprehensive content strategy that aligns with our mission, brand voice, buyer types, and business objectives.
  • Build and manage the B2B 'Content Factory,' including publishing schedules, analytics, and always-on content that supports and engages B2B payer types.
  • Partner closely with paid/owned channel partners to inform distribution/channel strategy and improve content discoverability and user engagement.
  • Research, write, and curate comprehensive content that educates/inspires decision makers and influencers on health benefits to weight loss, stress management, GLP-1 medications, and impact on chronic conditions, and overall health cost savings.
  • Draft creative briefs and work closely with our internal creative team on the development and execution of content strategy.
  • Collaborate with cross-functional teams, including legal, marketing, clinical, and product, to ensure content quality and effectiveness.
  • Monitor content performance metrics and user feedback to continuously improve content quality and relevance.
Requirements
  • Exceptional written and verbal communication skills, with the ability to translate complex information into user-friendly content.
  • Proven experience (5-7+ years) in data-driven content creation and management in the health and wellness industry.
  • Thought leadership and direction for marketing solutions.
  • Passionate interest in weight loss, psychology-based solutions using CBT, the chronic conditions associated with stress/weight, and the current landscape of programs/solutions to manage obesity and stress.
  • Experience in leading and collaborating with cross-functional teams (product, analytics, clinical) and Creative to achieve content goals.
  • Experience with content creation designed to drive SEO and digital engagement.
  • Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
About Noom US

Noom US is proud to be an Equal Opportunity Employer, and all applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, caste, national origin, physical or mental disability, protected veteran status, age, or any other characteristic protected by applicable law.

We're committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation, please email accommodations-help@noom.com.



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