Route Operations Specialist

2 weeks ago


Exton Pennsylvania, United States Primo Water Corporation Full time
About Primo Water Corporation

We are a leading provider of water and water-related products, committed to creating healthier lives, communities, and a healthier planet. Our mission is to inspire healthier lives through Water Your Way.

Job Summary

We are seeking a highly motivated and safety-focused Route Specialist to support our District Operations Manager in leading safety, service, and establishing a highly motivated customer-centric culture. The successful candidate will foster the development of a "safety first" culture by consistently demonstrating a strong safety and service mindset.

Key Responsibilities
  • Run coverage for Route Sales Representatives on vacation, leave, or requiring additional support to ensure all customer commitments are met.
  • Learn foundational operations and people leadership skills necessary for advancement into leadership roles in operations management.
  • Role model for Route Sales excellence, setting high executional standards for the team.
  • Effective communicator and active participant in morning huddles.
  • Primarily responsible for covering routes within a territory, occasionally performing route loading responsibilities when not covering a route.
  • Proven ability to execute and train Primo Water North America's standards for all processes related to customer service, order delivery, and inventory.
  • Strong team player with leadership skills and ability to support the District Operations Manager.
  • Ability to problem solve and manage conflict within a team.
  • Willingness to participate in the mentoring of new hires (if required).
  • Proven ability to operate a commercial vehicle in a manner that ensures personal and public safety in unfamiliar service areas.
  • Strong customer service orientation and sales ability.
  • Support operational processes such as inventory counts, customer reschedules, and data maintenance.
  • Champion safety by actively leading and consistently demonstrating PWNA's Core Safety Values.
Requirements
  • Strong safety, service, and sales performance in the RSR role as a prerequisite.
  • Ability to repeatedly lift and carry up to 45-60 pounds safely, on average 200 times per day.
  • Passion for working safely and demanding safe work behaviors from others.
  • Ability and willingness to travel between multiple branch locations.
  • Excellent written, verbal communication, and interpersonal skills.
  • Ability to listen and respond to information effectively.
  • Strong sales techniques, communications, negotiation, and customer service skills.
  • Must possess valid CDL.
  • Must be twenty-one (21) years of age or older.
Benefits

We offer a comprehensive benefits package designed to support your overall well-being, including:

  • Full suite of health benefits, including Medical, Prescription Drug, Dental, Vision, and Life Insurance.
  • Income protection, Paid Time off, and Holidays.
  • 401(k) Savings Plan with employer contributions.
  • Opportunities for personal and professional growth.
Why Primo Water?

We are committed to empowering associates to live our shared values and provide opportunities for our associates to grow and celebrate being part of a winning team. Our company culture is built on the principles of safety, service, and sales excellence, and we are looking for like-minded individuals to join our team.



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