PT Customer Operations Specialist
5 days ago
Are you looking for a rewarding career in retail operations? Food Lion, a leading grocery retailer in the Southeastern and Mid-Atlantic states, is seeking a PT Customer Operations Specialist to join our team. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, ensuring efficient checkout processes, and maintaining a clean and organized store environment.
Estimated salary: $35,000 - $45,000 per year.
Job Description:
- Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
- Greet each customer by name and use their preferred greeting.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
- Check the bottom of every cart and under all baby seats for items before completing an order.
- Follow correct bagging procedures for the correct use of bags by type.
- Scan customers' order and handle the payment transaction per standard practice.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
Physical Requirements:
- Ability to use computers, smart devices, and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion.
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