PT Customer Operations Specialist

5 days ago


Jacksonville, North Carolina, United States Food Lion Full time

Are you looking for a rewarding career in retail operations? Food Lion, a leading grocery retailer in the Southeastern and Mid-Atlantic states, is seeking a PT Customer Operations Specialist to join our team. As a key member of our front-end staff, you will be responsible for providing exceptional customer service, ensuring efficient checkout processes, and maintaining a clean and organized store environment.

Estimated salary: $35,000 - $45,000 per year.

Job Description:

  • Provide fast, easy, flexible, and friendly service to customers through the achievement of Food Lion customer service standards.
  • Greet each customer by name and use their preferred greeting.
  • Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
  • Check the bottom of every cart and under all baby seats for items before completing an order.
  • Follow correct bagging procedures for the correct use of bags by type.
  • Scan customers' order and handle the payment transaction per standard practice.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.

Physical Requirements:

  • Ability to use computers, smart devices, and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs on occasion.


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