Safety Operations Manager

6 days ago

Jacksonville, North Carolina, United States AWP Safety Full time
About AWP Safety

AWP Safety is a leading traffic control specialist in North America, serving customers through the talent of extraordinary team members committed to customer focus, growth, valuing each other, safety and quality, and a sense of urgency.

Job Overview

This role is instrumental in achieving success through hard work, integrity, and developing yourself and others. As a Safety Operations Manager, you will have a passion for safety and leading teams. The ideal candidate will be responsible for upholding the core values of Ownership, Trust, and Teamwork.

Key Responsibilities
  • Support the Area Manager and General Manager in managing your team of protectors.
  • Collaborate daily with all Area Staff, with a goal of Continuous Improvement in all functional areas of the business.
  • Direct supervision for Field crews.
  • Maintain Field/Office Responsibilities; 70% in Field and 30% in Office.
  • Ensure that safety, quality, training, employee engagement, and retention are a prime focus of the business.
  • Protect the company's employees, customers, and assets against losses, injuries, and accidents through enforcement of safe work practices.
  • Coach, Motivate, Develop your team of protectors.
  • Develop relationships with internal and external customers to achieve goals and new business opportunities.
  • Perform field and vehicle inspections, attend pre-bid meetings, meet with clients, and work in the field with the team as needed.
  • Ensure customer service issues are addressed promptly and efficiently while providing the highest level of customer service.
  • Assist in preparing daily schedules.
  • Monitor daily employee issues including payroll, timekeeping, benefits, time off requests, customer issues, and training requirements.
  • Facilitate teambuilding efforts and regular communications with team members.
  • Engage and support the training of new and current employees to reduce turnover, promote efficiency, and reduce labor costs.
  • Obtain ATSSA and state-specific certifications.
  • Become a subject matter expert in work zone setup/design and professional flagging.
Requirements
  • High School Diploma or GED completion.
  • 4-year degree in a business-related field is a plus but not required.
  • 1-2 years of supervisor experience and building teams with 20+ individuals.
  • Must be able to and enjoy connecting with field-level customers and contacts.
  • Excellent verbal and nonverbal communication skills.
  • Take the initiative to build work relationships with your team.
  • Contributes to the engagement and ongoing development of AWP Safety employees.
  • Intermediate computer skills including Microsoft Office products, Excel, customer relationship management systems, and dispatch scheduling.
  • Must adhere to and promote safe workplace practices.
  • Valid Driver's License void of suspension or revocation.
Benefits
  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness.
  • Company paid $50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available.
  • 401(k).
  • Paid Time Off & Paid Holidays.
Compensation Package

The hiring range for this position is $55K - $61K. The base pay offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package.

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