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Team Lead

2 months ago

San Antonio, Texas, United States El Pollo Loco Full time

Job Summary:

As an Assistant Manager at El Pollo Loco, you will play a key role in leading our team to success. We are seeking a motivated and customer-focused individual to join our team as a Team Lead/Operations Manager.

Key Responsibilities:

  • Supervise and Train: Supervise assigned shifts and provide guidance to crew members in the absence of the General Manager. Develop and train crew members to ensure they have the skills and knowledge to provide exceptional guest experiences.
  • Administrative Tasks: Complete administrative tasks such as financial and inventory control, scheduling, and logging maintenance. Ensure accuracy and attention to detail in all tasks.
  • Guest Experience: Create and ensure exceptional guest experiences by maintaining high standards of quality, cleanliness, and customer service.
  • Compliance and Cost Control: Ensure compliance with all security, food safety, quality, and cleanliness standards. Maintain cost controls and contribute to sales and profit goals.
  • Professional Development: Build your skills and leverage available tools to prepare yourself for a future General Manager role.

What We Offer:

  • Full-Time Schedule: Work a full-time schedule with the possibility of working any shift, including opening, mid-day, and closing.
  • Career Advancement: We promote heavily from within, offering opportunities for career advancement to General Manager, Area Leader, Director of Operations, and beyond.
  • Work Attire: El Pollo Loco logo'd shirt will be provided, and black slacks and no-slip shoes are required.