Customer Experience Director

5 days ago


Elkhart, Indiana, United States Net2Source Inc. Full time

About Us

Net2Source Inc. is a leading provider of business process outsourcing and offshoring services.

Job Title: Project Manager - Customer Experience

Location: Elkhart, Indiana (Hybrid)

Estimated Salary Range: $120,000 - $150,000 per year

About the Role

We are seeking an experienced Project Manager with 8 to 10 years of experience in CX-Project Management within the Transportation & Logistics domain.

The ideal candidate will oversee project execution, ensuring timely delivery and alignment with business goals.

This hybrid role requires excellent organizational and communication skills, with a focus on driving project success and enhancing customer experience.

Key Responsibilities

  • Oversight of project planning, execution, and monitoring
  • Collaboration with cross-functional teams to achieve business objectives
  • Development and implementation of strategies to drive customer satisfaction and loyalty

Required Skills and Qualifications

  • At least 8 to 10 years of experience in CX-Project Management
  • Strong understanding of project management principles and methodologies
  • Excellent organizational, communication, and leadership skills

Benefits

  • Competitive salary range
  • Comprehensive benefits package
  • Opportunities for professional growth and development


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