Customer Experience Director
5 days ago
About Us
Net2Source Inc. is a leading provider of business process outsourcing and offshoring services.
Job Title: Project Manager - Customer Experience
Location: Elkhart, Indiana (Hybrid)
Estimated Salary Range: $120,000 - $150,000 per year
About the Role
We are seeking an experienced Project Manager with 8 to 10 years of experience in CX-Project Management within the Transportation & Logistics domain.
The ideal candidate will oversee project execution, ensuring timely delivery and alignment with business goals.
This hybrid role requires excellent organizational and communication skills, with a focus on driving project success and enhancing customer experience.
Key Responsibilities
- Oversight of project planning, execution, and monitoring
- Collaboration with cross-functional teams to achieve business objectives
- Development and implementation of strategies to drive customer satisfaction and loyalty
Required Skills and Qualifications
- At least 8 to 10 years of experience in CX-Project Management
- Strong understanding of project management principles and methodologies
- Excellent organizational, communication, and leadership skills
Benefits
- Competitive salary range
- Comprehensive benefits package
- Opportunities for professional growth and development
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