Peer Case Manager
4 weeks ago
Central City Concern is seeking a highly motivated and compassionate Peer Case Manager to join our team at Crescent Court. As a Peer Case Manager, you will play a vital role in supporting recovering and formerly homeless individuals living in our program properties. Your primary responsibility will be to ensure the stability of individuals within the program properties and provide advocacy and support to help them achieve their goals.
Key Responsibilities- Work closely with the Supportive Housing and Health Services team to ensure a safe and healthy recovering environment.
- Build understanding of and appreciation for diversity among residents and support their connection to culturally responsive and culturally specific services as requested.
- Process resident/client intakes and discharges with completion of associated forms.
- Maintain resident/client files including progress notes and other records.
- Meet bi-weekly with clients along with other referral sources as needed.
- Refer clients to Employment Access Center along with other CCC and outside agencies as appropriate.
- Identify community and individual issues which could result in a change in a residents/client's status and work to achieve appropriate resolution.
- Connect residents/clients to appropriate self-sufficiency and community-based resources.
- Network with various community providers.
- Attend appropriate community professional meetings.
- Assist in completing required reports for the Housing Department, Supportive Housing Department, Health Services and/or Administration Department in a timely and accurate manner.
- Enter data into the Homeless Management Information System.
- Follow all building rules.
- Adhere to all state and federal privacy and security regulations applicable to the program, and to CCC policies and agreements regarding confidentiality, privacy, and security.
- Requires high school diploma, GED, or demonstrated ability to read and write at a sufficient level.
- Must be registered, prior to start, as a Certified Recovery Mentor (CRM) with MHACBO; OR be a certified Peer Support Specialist (PSS) AND registered as a Traditional Health Worker (THW) on the THW Registry.
- Understanding of recovery terminology and ability to apply the concepts highly preferred.
- Ability to adhere to Central City Concern's drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Act of 1988.
- Must possess a current driver's license, pass a DMV background check and be designated an 'acceptable' driver as outlined in Central City Concern's Fleet Safety Policy.
- Must pass an initial driver's training within 60 days of being an approved driver and continued recertification training.
- Must pass a pre-employment drug screen, TB test, and background check.
- Will be required to carry an agency cell phone for work use. Cell phones will be provided by Central City Concern.
- Must adhere to agency's non-discrimination policies.
- Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
- Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, lifestyles, and sexual orientations and treat each individual with respect and dignity.
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