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Sales Associate

2 months ago

Brooklyn, New York, United States Madewell (Fairtrade Line) Full time

About Madewell (Fairtrade Line)

Madewell (Fairtrade Line) is a community-driven clothing destination that champions creativity, inclusivity, and self-expression. With a strong focus on fair trade practices, we offer a wide range of high-quality, sustainable clothing options for men and women.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and creating a seamless shopping experience for our customers.

Key Responsibilities

  • Drive sales by exceeding sales and service expectations
  • Complete training and use product knowledge tools to provide expert advice to customers
  • Assist with store tasks and ensure that customers see us at our best
  • Share feedback and insights with management to help drive business growth
  • Act in a manner that aligns with our values of creativity, inclusivity, and self-expression

Requirements

  • Make a great first impression and welcome customers with a smile
  • Love the brand and have a great fashion aesthetic
  • Be flexible and ready to have fun along the way
  • Leverage technology to enhance the customer experience
  • Build productive relationships with colleagues and respect each other
  • Be at least 18 years old
  • Be available to work nights, weekends, and holidays
  • Be able to bend, reach, stretch, lift, carry, and move at least 40 pounds
  • Be able to move around all store areas and be accessible to customers

Perks

  • Competitive base pay and bonus programs
  • Flexible days and hours
  • Amazing merchandise discounts
  • 24/7 free confidential help with personal and work concerns
  • Personal and professional development opportunities
  • Giving back volunteer program, disaster relief funds, and charitable matching donations
  • Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, and commuter benefits
  • Time Away paid time off, holidays, parental leave, disability leave, and bereavement
  • 401(k) plan with company matching contributions

Equal Opportunity Employer

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability, or any other basis protected under applicable law.