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Landscape Enhancements Operations Supervisor
2 months ago
Benefits:
- 401(k) matching
- Performance-based bonuses
- Company vehicle
- Company events
- Competitive salary
- Dental coverage
- Health insurance
- Advancement opportunities
- Paid time off
- Parental leave
The role of the Enhancements Production Manager is vital to the operations of Distinctive Lawn And Landscape LLC. This position combines leadership responsibilities with hands-on tasks and requires strong customer service skills due to frequent interactions with clients.
Reporting Structure
The Enhancements Production Manager reports directly to the CEO, who will provide necessary training, guidance, and support.
Qualifications
Experience in the Green Industry and/or Landscaping is Required
Education: A high school diploma or GED is mandatory.
Certifications: A valid Ohio Driver's License and eligibility for coverage under the company's vehicle insurance policy.
Experience: A minimum of four years in landscaping and snow operations, with prior leadership experience preferred.
Physical Requirements
Ability to:
- Stand and walk for extended periods, completing tasks and assisting clients and colleagues.
- Work in extreme temperatures for prolonged durations.
- Lift moderate to heavy items, up to 50 pounds, without assistance.
- Perform various physical activities including climbing, stooping, kneeling, reaching, pushing, pulling, and repetitive motions.
- Communicate effectively to exchange information.
- Utilize hand dexterity for job-related tasks.
- Maintain visual awareness of hazards in the work environment.
Work Environment
The employee will be expected to work in various weather conditions, including hot, humid, and cold environments. As this is an outdoor position, adaptability to seasonal changes is essential. The Enhancements Production Manager will need to travel to client locations as required and may have a varied schedule, including evenings, weekends, and holidays.
Key Responsibilities
The Enhancements Production Manager will oversee all aspects of the Enhancement Crews, including:
- Scheduling work crews to optimize productivity and profitability.
- Monitoring the performance of each team member.
- Providing clear, job-specific instructions and ensuring completion to company standards.
- Training and mentoring crew members, offering timely feedback on performance.
- Instructing crews on the safe and efficient use of company equipment.
- Conducting training and certification for new and existing crew members.
- Delivering immediate feedback on job performance and quality.
- Implementing the company's disciplinary procedures fairly and promptly.
- Conducting annual performance evaluations for crew members.
- Addressing crew inquiries regarding work tasks.
- Communicating workload adjustments to maintain productivity.
- Performing daily site inspections to ensure job completion and client satisfaction.
Desired Attributes
The ideal candidate will be:
- A collaborative leader with strong organizational skills and attention to detail.
- Effective in both written and verbal communication.
- Proficient in time management with a positive and energetic attitude.
- Capable of critical thinking and making sound decisions.
- Enthusiastic, with a strong sense of urgency and punctuality.
- Exhibiting high integrity and fairness towards all stakeholders.
- Maintaining a professional appearance at all times.
Performance Metrics
Success in this role will be measured by:
- Achieving or exceeding crew labor productivity goals weekly.
- Meeting or surpassing overtime targets.
- Avoiding return visits to client sites due to quality issues.
This is a salaried position with opportunities for bonuses.